Getting Started

Welcome welcome! We are so excited that you are joining the Freeplay community. This page will address how to get your account all set, and hopefully (🤞) help you through any hiccups along the way.

Group Codes

Freeplay is all about getting out and playing with the people around you – so you get a discount when you sign up with your friends! To get set up with the discount, you will be connected via group code.

If your friends will be using your group code, send them the code on your "My Payment Group" page under your profile.

Once you send the code their way, your friends will apply the group code before upgrading their account. (You don't need to all sign up for the same plan!)

After everyone has signed up, you will all receive a discount on your next payment. To see what the discount will be for each additional person, check out our pricing page.

If you miss the spot to add a group code while setting up your plan, feel free to reach out to Please include the email associated with your account, and the group code you would like to be added to. We will get you all set!

Promo Codes

From time to time we may send out promo codes (peep 👀 our current promo to get your first 14 days for $1). When you have a promo code to use, you'll enter it before adding your credit card information. Be sure to confirm that the promo code has been added!

Be sure to confirm that the promo code has been added before moving forward with your payment!

Login Errors

There are a few errors that you may encounter while trying to login to your Freeplay account. If you see any of the following errors, please text us at (801) 653-3037 from the number that should be associated with your account. Please include your email as the text message, and we will get you all set!

Don't see your question?

Send us a note at

We'll respond right away.



Freeplay App Inc.

1633 W Innovation Way

4th Floor

Lehi, UT 84043

(801) 653-3037


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